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Cloud Service Provider


Offered Salary / Compensation

2001 - 3000

Job Type


Job Category

Computer / Information Technology (IT) - Software

Years of Experience


Career Level





Creativity & Breaking Conventions.
Flexibility, Openness & Transparency.
Daring &Absolute Teamwork.
Adventurous, Fun & Ready to Serve.

Company Size

< 1000

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Technical Support Specialist

City: Bayan Lepas

Job Overview

  • To provide technical assistance to clients for products & services offered by Exabytes
  • To provide guidance to clients for products & services offered by Exabytes
  • To troubleshoot errors related to hosting related services (Windows & Linux)
  • To monitor servers' performances
  • To ensure servers are working on optimum performance
  • To reply to clients via Helpdesk
  • To answer and reply to phone calls on Technical related issues
  • To perform weekly & monthly server maintenance

Job Requirements:

  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
  • Preferably junior executives specializing in IT/Computer - Network/System/Database Admin or equivalent.
  • Required skill(s): Linux, Windows Server, Networking.
  • Preferably skill(s): SQL, DNS, Programming, bash script, C, C++.
  • Knowledge of/Experience with Web Hosting is a plus.
  • Applicants must be willing to work in Penang.
  • Applicants must be willing to work on shift.
  • Fresh graduate are encourage to apply.