Technical Support Specialist

City: Bayan Lepas

Job Overview

• To provide technical assistance to clients for products & services offered by Exabytes
• To provide guidance to clients for products & services offered by Exabytes
• To troubleshoot errors related to hosting related services (Windows & Linux)
• To monitor servers' performances
• To ensure servers are working on optimum performance
• To reply to clients via Helpdesk
• To answer and reply to phone calls on Technical related issues
• To perform weekly & monthly server maintenance

Job Requirements:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• Preferably junior executives specializing in IT/Computer - Network/System/Database Admin or equivalent.
• Required skill(s): Linux, Windows Server, Networking.
• Preferably skill(s): SQL, DNS, Programming, bash script, C, C++.
• Knowledge of/Experience with Web Hosting is a plus.
• Applicants must be willing to work in Penang.
• Applicants must be willing to work on shift.
• Fresh graduate are encourage to apply.